SENDING YOUR PARCELS

We use Parcelforce to deliver our food parcels

Delivery is FREE if you spend over £60.00, otherwise we charge a single delivery fee of £6.95 no matter how much you order (subject to surcharges for parts of Scotland, Northern Ireland, the Isle of Man and Scilly Isles - see below) we aim to despatch your items as soon as they are available to us, usually within the week. Any orders made after 5.00p.m. on any day will be considered to be ordered the following day. We only make deliveries on weekdays so any order made after 5.00 p.m. on Thursday will be delivered from Monday onwards.

Please note that we only take delivery of Fresh Bread and Fresh Pastry on Thursdays, as a result orders with fresh bread will be delivered on Friday. If you would like to order fresh bread, please have your order with us by 9am on Mondays.

If you know you will not be at home when your parcel arrives you can give details of a safe place or a neighbour with whom it can be left. Failing this Parcelforce will take it to a convenient local Post Office (there are 12,500 post offices nationwide which is the largest parcel collection network in the UK) and leave you a card telling you where to collect your parcel within the next 16 days with a number to phone if you have any queries. You can collect your parcel by taking the card with proof of identity to the relevant Post Office. You can also check where your parcel has been taken by checking on www.parcelforce.com or by calling Parcelforce on 08708 50 11 50.

ENVIRONMENTAL POLICY

The Wheat and Dairy Free Supermarket is committed to minimising our environmental impact as much as possible. We re-use as much packaging as possible - boxes, bubbles and those biodegradable wotsits, our fliers are made using eucalyptus and FSC certified timber and our paper is FSC certified/recycled and we recycle as much of our waste as possible in our area. If you would like to know more about how we are trying to reduce our environmental impact please contact theteam@wheatanddairyfree.com.

Scotland and Northern Ireland - Surcharge Zone 2

Highlands and islands of Scotland
Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Delivery to these postcodes attracts an additional delivery charge of £6.00 (total delivery charge £11.95)

Scotland and Northern Ireland - Surcharge Zone 3

Northern Ireland, Isle of Man, Isles of Scilly
Postcodes BT, IM, TR21-25
Delivery to these postcodes attracts an additional delivery charge of £5.50 (total delivery charge £11.45)

Overseas Delivery

We can deliver anywhere in the world, though the cost of delivery is weight dependent. Please email theteam@wheatanddairyfree.com to discuss delivery options.